Report a Cormant DCIM issue
Tell our support team what is happening, where it occurs, and how it affects your work. Clear details help us assess the issue, investigate efficiently, and respond with the right next step.
Is this a critical software issue?
For urgent issues affecting production operations, call our support team directly at +1 805 747 4178.
What to include in your issue report
A few useful details allow the Cormant DCIM support team to reproduce the issue, understand its operational impact, and provide a more accurate response.
Describe what happened
Tell us what you expected to happen, what actually happened, and the steps that led to the issue.
Identify the affected area
Include the Cormant version, site, user role, record type, workflow, device, or integration involved where known.
Share the impact
Let us know whether the issue affects one user, a location, a workflow, or a broader production operation.
Report the issue
Please complete the form below. Fields marked with an asterisk are required.
Please do not include passwords, access tokens, private keys, or other sensitive credentials in your issue description.
Looking for product guidance?
You may find an answer before submitting a request. Our resources cover common DCIM questions, product capabilities, support information, and the latest Cormant software access.
Talk to the Cormant DCIM team
For product discussions, implementation support, training, or to explore Cormant DCIM for your infrastructure, our team can help direct you to the right resource.
Contact the Cormant DCIM team