DCIM Integration: CMDB & ITSM Integration with Cormant‑CS
Looking for seamless DCIM integration with your existing enterprise systems? Cormant‑CS makes it easy to connect and synchronize your data center infrastructure with popular CMDB and ITSM platforms such as ServiceNow, Remedy, Salesforce, and VMware (including flat-file data exchange).
At the heart of our integration capability is the Cormant-EDIS (External Data Integration Service) — a flexible plug-in framework designed to support complex one-way and two-way data exchanges. This framework helps reduce integration costs and deployment time, significantly improving the ROI of your DCIM investment.
In addition, Cormant-CS provides robust, industry-standard APIs (SOAP and RESTful) for secure, real-time data synchronization. Whether you’re pushing asset updates into your CMDB or aligning your DCIM system with broader IT service workflows, our solution ensures accurate, scalable, and future-proof integration.
As part of the BGIS Cormant Team, we don’t just offer a product — we provide expert consulting for DCIM system integration and enterprise data exchange. With deep experience across complex environments, our integration specialists are ready to help tailor the right solution for your specific use case.
Discuss your DCIM integration requirements with us today. Click here to request a consultation and speak directly with the experts behind the technology.
Integrate ITSM
- DCIM data is the missing element within an ITSM framework. ITSM usually relies on discovered or manually updated data, increasing the business risk of incorrect decision making. Cormant-EDIS delivers a solution for low-cost, configurable integration.
- Save time and money by capturing data once and synchronizing data between systems.
- Cormant-EDIS supports ITIL initiatives and lowers the cost of delivering ITIL processes within an organization.
- Check our list of whitepaper here for our ITSM Integration using Cormant-EDIS
CMDB Integration
- Two-way integration supports Asset/CI elements that are created in a CMDB or Cormant-CS.
- Cormant-EDIS is configurable to synchronize standard or custom data elements in both directions.
- By Exchanging only necessary data, Cormant-CS supports a federated CMDB model rather than exchanging all data.
- Exchanges can be time or business rule based.
Workflow Change Management
- Physical move, adds and changes of equipment, assets and connectivity are usually required as part of larger enterprise change initiatives managed in an enterprise service management system. Cormant-EDIS triggers Cormant-CS Workflow creation based on user-defined rules.
- Cormant-CS orders are broken into tasks and status updates are pushed back to the service management solution as the task progresses.
- Upon Ticket completion, the ITSM system can be updated with change details and CI records updated as required.
Custom Data Mapping & Filter Rules
- Filter rules enable different types of equipment to be synchronized based on the equipment-specific requirements.
- Field mapping is configurable including custom created fields in both the CMDB and Cormant-CS systems.
- Sync actions support multiple options, including when to write/overwrite data.
- Transformation rules support complex mapping.
Multiple Synchronization Profiles
- Multiple synchronization profiles provide fine-grained control and support site-by-site or equipment phased rollout.
- Data exchanges to and from an external CMDB is fully supported.
- Each synchronization can be set-up and fully tested to confirm what the result of the synchronization will be before going live.
- Each synchronization is independent.
Conflict Management
- All data exchanges are logged including record totals and time for the synchronization to take place.
- Based on mapping rules a synchronization action may produce a conflict. Conflicts can be viewed and filtered and actions selected. Actions will be completed on the next synchronization run.
- A log of all actions taken is permanently available in the log.
Cormant-EDIS is architected to support a distributed model separating the synchronization service from the application.
Cormant-EDIS is a separate application to Cormant-CS, it uses a plug-in model to present to the user as an additional tab in Cormant-CS. All records support Cormant-CS configuration and zonal permissions when displaying data. It is thu Cormant-EDIS that DCIM integration with CMDB, ITMS, BMS systems and even flat-file data exchange, is made easy without needing a developer to setup, configure, test and rollout data exchanges between popular enterprise systems
Simple Synchronization: For simpler synchronization requirements, no external solution is required and the Cormant-CS built-in scripting language supports multiple synchronization options.
Tell us your current enterprise system and we'll show you how to exchange data with Cormant-CS.
Cormant’s dedicated staff can help tailor the right package of software and services for you and will then deliver a fully implemented solution to your enterprise.
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