To: All Global Customers and Partners
The Novel Coronavirus (COVID-19) pandemic has probably affected you, your family, and your company. Our thoughts are with anyone directly affected by the virus. While the Coronavirus has presented some challenges for us here at Cormant, no one has contracted the virus amongst our global workforce and their families.
Over the past few weeks, I have been in contact with Cormant managers around the world to ensure Cormant can continue all operations. The good news is because of our highly-distributed global workforce, many staff already worked remotely. Where that was not true, we have arranged for team members to work from home and are providing additional equipment and services to allow them to do so effectively. All employees have worked remotely since, at the latest, Monday this week. Remote working not only helps Cormant provide services to you, our valued customers and partners, but allows employees to care for family and children who are likely not in school.
We know how vital Cormant-CS is in keeping your critical infrastructure running. I want to assure you that Cormant remains fully open to serve you, with twenty-four hour a day problem support, our full range of professional services, and continued software development. We are fully operational and expect to remain so. Everyone in the company has access to a full range of web conferencing services, collaboration tools, and telephone access. Do forgive us if an interaction with us has a dog or child in the background!
Please do let me know if any of us can do anything to help.